Organizational change for IT people! The first book of its kind written specifically for IT service management practitioners and executives. Most IT organizational structures are falling out of date with the shifts created by the introduction of new technologies, expanding services, pace of business change, and the overall trend of lifting IT up and out of the traditional data center and into the cloud. This is about transitioning the IT organiza...
By Randy A. Steinberg
File Size: 883 KB
Print Length: 222 pages
Publisher: Trafford Publishing (August 7, 2015)
Publication Date: August 7, 2015
Sold by: Amazon Digital Services LLC
Word Wise: Not Enabled
Lending: Not Enabled
Format: PDF ePub TXT book
I love this entire series of books. They are so intuitive it is super easy to train staff and get them all moving in the same direction. Chimpanzees can do ITSM using Mr. Steinbergs books.
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